Senior Engineer - IP SDN

About this role

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Skills you'll use

What you'll do

• To ensure configuration/updates/trouble ticket handling on various IP MPBN /SDN nodes.
• To work well within predefined system support guidelines and ground rules.
• To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible.
• Provide 24x7 Backoffice fault /incident management support, initiating necessary escalations and providing fault resolution.
• To investigate faults/cause related to customer system/network problems.
• Actively monitor trouble ticket queues to ensure timely response to tickets.
• Execute change activities, perform service request fulfillment, FNI support, and handle fault & troubleshooting changes.
• Participate in routine maintenance activities (health checks, Backup, etc), conduct change impact analysis, and contribute to performance KPI/SLA reporting.
• Problem escalations and followups (CSR) with OEMs for action & closure.
• Support acceptance testing (AT) & smooth handover of IP MPBN/SDN nodes

Who can apply

• Good configuration and troubleshooting experience in IP routing & switching i.e. OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port channel, Route Policy etc.
• Hanson experience in handling configuring and troubleshooting the Nokia services model i.e., SDPs, SDP, VPLS, VLL, and VPRN will be preferred.
• Good understanding and Hanson experience on solutions such as Cisco SDN. (APIC controller and ACI fabric) & Nokia SDN (Nuage) is preferable.
• Good knowledge & exposure to multivendor IP MPBN platforms i.e. Cisco ( Nexus, ASR 9K), Nokia /Alcatel ( WBX, IXR, SR7/8/12X) ) & Ericsson ( R6K )
• Hanson experience in the Cloud architecture of Ericsson, Nokia, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable.
• Clear & detailed understanding of Mobility Call flows /interfacing i.e. 2G/3G/LTE/4G, VoLTE/IMS, IN, etc
• Network Architecture and its subparts.
• Performance & Characteristics of IP/SDN Network Nodes.
• Willing to work in Shift (24 X7)
• Result oriented.

About Ericsson

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