Senior Product Manager (Finance and Account Management)

About this role

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Skills you'll use

What you'll do

• Owning the product strategy and roadmap for two squads: Finance (payments, billing, invoicing, fees and reconciliation) and Account Management (account lifecycle, verification, fraud and risk), with every roadmap item tied to a measurable business outcome.
• Reducing the cost of taking payments: shape payment method mix (e.g. Pay by Bank), multi-currency settlement, payment provider migrations across regions, and systematically root-cause and reduce payment failures, disputes and chargebacks.
• Growing revenue from the finance surface: fee and pricing structures, processing fees on chargeable items, reconciliation of taxes and duties adjustments, and accurate VAT/GST invoicing across every region we operate in.
• Owning the end-to-end account lifecycle, from sign-up and verification to user roles, team permissions, account settings and closure, so that genuine customers get through with minimal friction and bad actors do not.
• Defining and evolving fraud and risk controls across onboarding and payments, balancing loss prevention against conversion, in close partnership with Finance, Customer Experience and Compliance.
• Partnering with Finance and Accounting, Customer Experience, Sales, Legal and Engineering to deliver scalable solutions, and act as the single product point of contact for anything touching money or accounts.
• Establishing, monitoring and reporting on success metrics such as transaction cost as a percentage of GMV, payment success rate, dispute rate, revenue leakage, fraud losses, onboarding conversion and account-related support volume.
• Prioritising ruthlessly across two squads: define the MVP, ship quickly, measure success or failure, and iterate.

Who can apply

• Authoring and reviewing Product Requirement Documents (PRDs) and Opportunity Assessments that clearly document trade-offs, edge cases, compliance and data considerations before they go to engineering.
• Using AI tools hands-on in your own product workflow (discovery, analysis, PRD writing, data accuracy checks) and help raise the bar on AI adoption across the product team.
• Acting as a senior voice in the PM team, raising the quality bar on PRDs and mentoring less experienced PMs.
• You have 7+ years of product management experience, including at least 3 years owning payments, billing or fintech products in B2B SaaS, marketplaces or eCommerce.
• You have hands-on experience with payment service providers (e.g. Stripe, Adyen), local payment methods, multi-currency settlement, disputes and chargebacks, and payment reconciliation.
• You have nowledge of account and identity products: KYC/KYB, role-based access control, and fraud detection or risk-scoring tooling.
• You have an understanding of tax invoicing (VAT/GST) and the basics of revenue accounting, with a track record of working closely with Finance teams.
• You have proven ability to move business metrics such as cost, revenue and loss rates, with examples you can quantify.

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