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DBS

Senior Officer, Branch Manager, Consumer Banking Group

Job · Full-timeIn OfficeIndia3-5 years1 opening

About this role

DBS is hiring for Senior Officer, Branch Manager, Consumer Banking Group in India. This opening was published by DBS on their official careers board (Workday) on 22 May 2026 and was confirmed live on 14 September 2026. Job details • Company: DBS • Role: Senior Officer, Branch Manager, Consumer…

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Skills you'll use

CommunicationCRMCustomer Service

What you'll do

  • Lead and manage a team of professionals to deliver exceptional customer service and achieve business objectives
  • Oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery
  • Develop and implement strategies to drive sales and grow the customer base
  • Analyze market trends and customer needs to identify opportunities for growth and improvement
  • Collaborate with cross-functional teams to develop and execute marketing campaigns and initiatives
  • Ensure compliance with all relevant policies, procedures, and regulatory requirements
  • Provide coaching and mentoring to team members to support their professional development
  • Represent the bank in the local community and build strong relationships with key stakeholders

Who can apply

  • Proven track record of leading and managing a high-performing team
  • Strong analytical and problem-solving skills with the ability to make data-driven decisions
  • Excellent communication and interpersonal skills with the ability to effectively interact with customers and stakeholders
  • Proficient in the use of relevant banking and customer relationship management (CRM) systems
  • Ability to work under pressure and meet deadlines
  • Commitment to providing exceptional customer service and driving business growth
  • We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About DBS

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments…

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