Operations Executive

About this role

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Skills you'll use

What you'll do

• Support and improve daily operational processes
• Maintain trackers, MIS and reports
• Coordinate across teams, vendors and clients
• Monitor SLAs, quality and turnaround
• Identify and drive process improvements
• Document work clearly and act on feedback

Who can apply

• Relevant experience or strong fundamentals in Operations
• Working knowledge of Advanced Excel, Process Improvement, Coordination, Data Analysis
• Strong communication skills and a proactive attitude
• Ability to work in a team and meet deadlines
• Based in or open to working from Ponda, Goa

Perks & benefits

Interview & selection process

4 rounds — typical selection flow for this role:

1. 1Round 1 — Application & Resume Screening: apply through the verified link on this page; profiles are shortlisted on fundamentals, skills and fit for the Operations Executive role.
2. 2Round 2 — Skills / Technical Interview: assessment of your Advanced Excel, Process Improvement, Coordination and hands-on experience relevant to Operations.
3. 3Round 3 — Managerial / Panel Round: discussion of past work, problem-solving and how you would perform in this role at Club Mahindra (Mahindra Holidays).
4. 4Round 4 — HR Discussion: role expectations, compensation, notice period and offer.

About Club Mahindra (Mahindra Holidays)

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