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Clario Clinical

Customer Care Representative

Job · Full-timeIn OfficeBengaluru1-2 years1 opening

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About this role

Clario Clinical is hiring for Customer Care Representative in Bengaluru. This opening was published by Clario Clinical on their official careers board (Workday) on 7 September 2026 and was confirmed live on 14 September 2026. Job details • Company: Clario Clinical • Role: Customer Care…

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Skills you'll use

SQLCommunicationCustomer Service

Who can apply

Availability to work full time and shifts (rotations to occur every four weeks and are expected to include morning, evening, weekends, and/or holidays as assigned, premium pay will be provided to accommodate the rotating shift)
Must have excellent written and spoken English language skills.
Good capacity for teamwork
Ability to work independently and demonstrate initiative in resolving issues
Patience and Customer Service skills in difficult situations and the ability to defuse potentially stressful situations for Clario clients
Effective written and verbal communication skills; able to speak well and represent Clario in a professional manner
Working knowledge of MS Office tools
SQL experience, handling SQL queries and modification is ideal
At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives. We value the contribution each of our people brings. It’s only through our people that we can continue to innovate technology that will shape the future of clinical trials.

Perks & benefits

Competitive compensation + shift allowancesAttractive benefits (security, flexibility, support and well-being)Engaging employee programsTechnology for hybrid working and great onsite facilities

About Clario Clinical

Are you a problem solver? Do you like figuring out how things work and talking with others to share your knowledge? Would you like to work in an international team? Clario, part of Thermo Fisher Scientific partners with the pharmaceutical industry to gather and organize clinical trial data, leading…

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