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Cisco India

Operations Analyst

Job · Full-timeHybridNoida, Uttar Pradesh0–3 years61K/mo5 openingsImmediate / as per notice period
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About this role

Cisco India has an opening for a Operations Analyst in Noida. If you enjoy digging into messy data, writing SQL that answers a real question and explaining the answer in plain language, this full-time operations analytics role will suit you. About the role This Operations Analyst role is hands-on…

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Skills you'll use

Advanced ExcelSQLProcess AnalyticsKPI & SLA TrackingPower BIRoot Cause AnalysisCapacity PlanningData VisualizationReportingProblem SolvingCoordinationCommunication

What you'll do

  • Track operational KPIs, SLAs and productivity metrics
  • Investigate process bottlenecks and quantify their cost
  • Build operational dashboards and daily performance reports
  • Recommend and measure process improvements
  • Work with ops leads to close gaps found in the data
  • Validate and reconcile numbers before publishing, and document data caveats
  • Automate recurring reporting to free up time for real analysis
  • Present findings clearly to non-technical stakeholders

Who can apply

  • B.E./B.Tech/BBA/B.Com/MBA/B.Sc or an equivalent degree from a recognised university
  • 0–3 years of experience in analytics, reporting or MIS — freshers and 2026 graduates are welcome
  • Working knowledge of Advanced Excel, SQL, Process Analytics
  • Comfort with Excel, SQL and Power BI and with cleaning messy, real-world data
  • Ability to define a metric precisely and explain a result to a non-technical stakeholder
  • Attention to detail, ownership and the discipline to document your work
  • Based in Noida, Uttar Pradesh or willing to relocate

Perks & benefits

Learning & certification support (SQL, Power BI, Tableau, cloud)Paid leaves and public holidaysFlexible / hybrid working optionsModern analytics tooling and licensed BI seatsClear appraisal cycle and internal mobilityEmployee wellness programmesTeam offsites and networking opportunitiesCompetitive salary as per market benchmarks

Interview & selection process

5 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Hiring manager discussion — role expectations, ownership and team fit
  3. 3Online assessment — SQL, Excel and quantitative aptitude
  4. 4Technical interview 1 — SQL joins, aggregations, window functions and data modelling
  5. 5HR discussion — compensation, notice period, joining date and offer roll-out

About Cisco India

Cisco is the worldwide leader in networking, security and collaboration technology. Its Bengaluru campus is one of Cisco's largest sites outside the United States. Industry and what the company does Cisco India works in networking & security, serving its customers and partners through teams spread…
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