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Bacancy Technology logo — Bacancy Technology Customer Support Executive at Bacancy Technology
Bacancy Technology

Customer Support Executive

Job · Full-timeWork from HomeMadurai, Tamil Nadu0–2 years1 openingImmediate / Rolling
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About this role

Bacancy Technology has an immediate opening for a Customer Support Executive in Madurai. If you are a fresher (or have up to 2 years of experience) looking to build a stable, rewarding career, this role is for you. As a Customer Support Executive, you will work alongside experienced professionals…

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Skills you'll use

CommunicationCustomer SupportCRMProblem SolvingEmail EtiquettePatienceMS ExcelMultitasking

What you'll do

  • Handle customer queries via calls, chat and email
  • Resolve issues and escalate when needed
  • Log interactions accurately in the CRM
  • Maintain high customer-satisfaction scores
  • Collaborate with the team, document your work and act on feedback

Who can apply

  • Bachelor’s degree / diploma in a relevant field (freshers welcome)
  • Working knowledge of Communication, Customer Support, CRM, Problem Solving
  • 0–2 years of experience (fresh graduates encouraged to apply)
  • Strong communication, ownership and a problem-solving mindset
  • Based in or willing to relocate to Madurai, Tamil Nadu (or remote where applicable)

Perks & benefits

Paid leavesModern tools & collaborative cultureCompetitive salaryPerformance incentivesHealth insuranceStructured onboarding & mentorship

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Application Screening — the Bacancy Technology recruitment team reviews your resume, skills and (where relevant) projects/portfolio for fit with the Customer Support Executive role in Madurai.
  2. 2Assessment / Assignment — a short practical task or case study to evaluate your operations skills.
  3. 3Technical / Functional Interview — a discussion of your skills, past work and a hands-on round relevant to Customer Support Executive.
  4. 4HR Discussion — a conversation about your goals, availability, expectations and the offer with Bacancy Technology.

About Bacancy Technology

Bacancy Technology is a software development services organisation with an active presence in India and a track record of hiring and developing young talent. The team believes the best way to grow people is by doing real work, so new joiners are given genuine ownership from the start. Working here…
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