Order Management Specialist III

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Skills you'll use

What you'll do

• 1. Hardware Order Management (End-to-End)
• Manage the full hardware order lifecycle from creation through to delivery confirmation, keeping each order moving against its committed timeline.
• Process orders accurately in SAP and the procurement platform and maintain real-time order status and records so stakeholders always have a reliable view.
• Monitor the order backlog continuously, proactively identifying at-risk or stuck orders and initiating corrective action before they breach.
• Coordinate with procurement, logistics and warehouse teams on fulfillment timing, exceptions and re-prioritization.
• Soft-validate and claim hardware shipping requests within the enterprise ticketing system, verifying key transaction variables—including business purpose, origin-to-destination alignment, and cost-center routing.
• Execute precise transport bookings across a global carrier network for standard and urgent air freight, domestic road transport, Less-than-Truckload (LTL) freight, and specialized white-glove logistics.
• Coordinate standard direct domestic routes, as well as complex international cross-docking operations—such as routing European cargo through centralized regional hubs (e.g., the Netherlands) to consolidate customs clearance.
• 2. Trade & Compliance Review
• Process and review shipping documents for compliance with regulatory and internal-policy requirements, correcting errors before shipment. Utilize corporate compliance engines to generate legally binding Commercial Invoices (CIs) and Packing Lists (PLs), ensuring exact data parity with ticketing and ERP systems.

Who can apply

• 2–6+ years in order management, trade compliance or supply-chain operations.
• Strong working knowledge of global customs documentation, Harmonized System (HS) classifications, Export Control Classification Numbers (ECCN), Incoterms (DDP vs. DAP/FCA), and Importer/Exporter of Record (IOR/EOR) liabilities.
• Proven comfort operating within a global 24x5 multi-shift model, requiring rigorous ticket handover practices and shift-end notes to ensure continuous cargo movement.
• Hands-on SAP order-to-cash / procurement experience.
• High accuracy, sound documentation habits and clear English communication.

About Astreya Consultancy India Private

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