Billing Specialist - India AR Delivery Hub

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Skills you'll use

What you'll do

• Perform standardized billing processes including invoice creation, recurring billing, customer portal uploads, and invoice distribution.
• Support billing queue management and process first-pass invoice corrections and standard credit/rebill activities.
• Maintain comprehensive billing documentation, status tracking, and SLA reporting.
• Address complex billing issues, contract/pricing questions, and customer concerns, raising them to regional billing owners or AR Resolution as needed.
• Adhere strictly to billing SOPs, quality controls, and regional service requirements.
• Provide cross-training and backup coverage across regional billing portfolios.
• Apply approved AI-enabled and automated tools for billing tasks and documentation.
• Identify and flag billing exceptions, process gaps, and opportunities for automation improvements to the Hub Manager and regional billing leads.

Who can apply

• Provide cross-training and backup coverage across regional billing portfolios.
• Apply approved AI-enabled and automated tools for billing tasks and documentation.
• Identify and flag billing exceptions, process gaps, and opportunities for automation improvements to the Hub Manager and regional billing leads.

About Aristocrat Technologies India P/L

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