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Amazon

CTL-EDSP, AMZL

Job · Full-timeIn OfficeKolkata1-2 years1 opening

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About this role

Amazon is hiring for CTL-EDSP, AMZL in Kolkata. This opening was published by Amazon on their official careers board (amazon.jobs) on 29 July 2026 and was confirmed live on 14 September 2026. Job details • Company: Amazon • Role: CTL-EDSP, AMZL • Location: Kolkata (as listed: Kolkata, WB, India) •…

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Skills you'll use

ExcelCommunicationCustomer Service

Who can apply

Strong leadership capabilities and people management skills
Ability to navigate ambiguity and drive clarity for the team in evolving situations.
Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making
Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.
Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

About Amazon

At Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute…

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