Associate, Settlement Services

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Skills you'll use

What you'll do

• Be a single point of contact for the buyer/ lender and other stakeholders for the transaction with respect to work related to the Title/Settlement services
• Need to read search documents and paraphrase title and other title commitment related matters
• Support the Title/Settlement Services process, including providing required status/information to all the stakeholders involved in the transaction and answering questions about the property.
• Interact effectively with multiple stakeholders involved in the transaction.
• Should be capable of producing error free work consistently.
• Maintain 100% quality yield
• Should be a fluent English speaker.
• Meet the output HRDs set by the business unit for the process

Who can apply

• Research top priority items by providing detail investigation of complaints and disputes
• Ability to discern matters that require escalation to Supervisor
• Timely completion of all work assignments and projects
• Maintain strong team alliance, ability to work with co-workers to meet and achieve team and department goals
• Mortgage or Settlement background
• Good communication skills
• Ability to speak in a neutral/American accent
• Worked in an international voice process serving US customers.

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