Account Manager
About this role
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Tata Capital
Skills you'll use
What you'll do
- Client Relationship Management
- Serve as the primary liaison between assigned U.S. healthcare clients and Benchmark operational teams.
- Develop and maintain strong working relationships with physicians, practice administrators, office managers, and key stakeholders.
- Lead recurring operational meetings, client reviews, and revenue cycle performance discussions.
- Communicate revenue cycle findings, recommendations, and action plans in a professional and client-focused manner.
- Proactively identify client concerns, reimbursement risks, aging trends, and operational challenges before they escalate.
- Partner with leadership and operational teams to support client satisfaction, retention, revenue performance, and continuous process improvement.
- Revenue Cycle Performance Oversight
- Maintain ownership of assigned client revenue cycle performance and accounts receivable outcomes.
- Monitor and analyze key performance indicators, including:
Who can apply
- Minimum five (7) years of experience in U.S. Healthcare Revenue Cycle Management.
- Minimum two (2) years supporting physician practices, medical groups, ambulatory providers, or healthcare management organizations.
- Associate’s degree, bachelor’s degree, or relevant healthcare certification preferred.
- Previous client-facing experience in account management, operations management, revenue cycle management, or relationship management.
- Demonstrated experience managing accounts receivable performance and revenue cycle improvement initiatives.
Perks & benefits
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