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Airbnb

Senior Social Media Associate

Job · Full-timeIn OfficeIndiaEntry level / 0-2 years1 opening

About this role

Airbnb is hiring for Senior Social Media Associate in India. This opening was published by Airbnb on their official greenhouse careers board on 15 September 2026 and was verified as still open on 17 September 2026. About the role Airbnb was born in 2007 when two hosts welcomed three guests to…

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Skills you'll use

CommunicationRecruitmentInstagramOnboardingInterviewingCRMReportingAttention to Detail

What you'll do

  • Monitor emergent issues across social media channels
  • Proactively highlight and/or provide status updates on issues surfacing online to Lead(s)
  • Own day-to-day social listening for the India market, including competitive and cultural conversation tracking
  • Turn listening into insight; synthesize themes into regular recaps and ad hoc deep dives for comms, marketing and regional stakeholders
  • Provide publishing support for @airbnbindia, including scheduling, copy QA and channel hygiene
  • Support community engagement on @airbnbindia campaign moments - comment response, sentiment tracking and surfacing engagement-worthy UGC
  • Support Surprise & Delight workstreams as they surface on social
  • Ability to work cross functionally on communications initiatives involving Community Support and Trust operations, Policy, Regulatory, Corporate and Crisis Management

Who can apply

  • Draft copy and publish content across different channels
  • Key POC for publishing, engaging, accepting brand collabs and taking down posts as and when needed across brand social channels during APAC hours, in collaboration with marketing and comms social teams
  • Assist with developing playbooks and guidance on best practice
  • Assist with measuring campaign/project effectiveness
  • Support local APAC teams with reputational flagging and management
  • Support the team with the management of sensitive, high risk reactive & proactive communications on Airbnb’s social media channels
  • Appropriately support on urgent posts, ‘handoffs’ and various escalations
  • Monitor queues and provide guidance to the team as needed

About Airbnb

About Airbnb Work at one of the most creative places on Earth From our first three guests in 2007, Airbnb has welcomed 1.5 billion arrivals, all thanks to our 5 million Hosts. Live and Work Anywhere We know there is no one-size-fits-all approach to work. That’s why we give our employees the…
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