Synapse Technologies

Customer Success / Customer Support Intern

InternshipIn OfficeDelhi6 months20K/mo1 openingImmediately (rolling)

About this internship

Kickstart your career at Synapse Technologies in Delhi as a Customer Success / Customer Support Intern. This 6-month In Office internship is designed to turn classroom knowledge into real workplace skills in customer success & support. You will sit with an experienced Manufacturing / Engineering…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Delhi (In Office)
Able to commit to the full internship duration

Perks & benefits

Networking with ProfessionalsCertificate of CompletionLetter of RecommendationFlexible Work HoursMentorship from Industry Experts

About Synapse Technologies

Based in part out of Delhi, Synapse Technologies is an established player in the Manufacturing / Engineering sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration, ownership and…

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