Rentokil Initial

Service Planner - Jaipur

Job · Full-timeIn OfficeJaipur1-2 years1 opening

About this role

Rentokil Initial is hiring for Service Planner - Jaipur in Jaipur. This opening was published by Rentokil Initial on their official careers board (Workable) on 30 October 2025 and was confirmed live on 14 September 2026. Job details • Company: Rentokil Initial • Role: Service Planner - Jaipur •…

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Skills you'll use

CommunicationNegotiationCustomer Service

What you'll do

● To know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced.
● Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch
● Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints
● Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely.
● Ensure customer service-related complaints or termination notifications are attended to effectively and promptly.
Manage service documentation and ensure all customer/technician’s feedback are followed up with actions
● Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner
● Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity.
● Review service report with OE and BM and highlight areas of concern – critical backlog and weekly trend to manager.
● Reviews and provides service compliance updates daily.

Who can apply

CORE COMPETENCIES
● Attention to details and accuracy
● Planning & organizing
● Analytical skills
● Customer oriented
● Negotiation skills would be an added advantage
● Ability to work patiently in a dynamic service environment

Perks & benefits

Are you interested? Here's what you can expect when you join usGroup Mediclaim Insurance PolicyTravel ReimbursementEqual OpportunitiesRentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

About Rentokil Initial

Rentokil Initial: Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are…

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