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PMT Machines Ltd logo — PMT Machines Ltd Customer Success / Customer Support Intern at PMT Machines Ltd
PMT Machines Ltd

Customer Success / Customer Support Intern

InternshipHybridPune3 months15K/mo2 openingsWithin 30 days
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About this internship

Join PMT Machines Ltd in Pune as a Customer Success / Customer Support Intern and get a real, mentor-led start to your career in customer success & support. Over this 3-month Hybrid internship you will contribute to actual Technology projects, learn how a professional team plans and executes its…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Pune (Hybrid)
  • Able to commit to the full internship duration

Perks & benefits

Letter of RecommendationFlexible Work HoursMentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) Opportunity

About PMT Machines Ltd

PMT Machines Ltd is a Technology organisation with a presence in Pune, one of India's foremost business and talent hubs. The company operates in the Technology space, serving customers with a focus on quality, reliability and steady growth. Like many strong Technology teams, PMT Machines Ltd…
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