Paytm
Customer Support Agent - Executive - Bill Payments CST
Job · Full-timeIn OfficeNoida1-2 years1 opening
About this role
Paytm is hiring for Customer Support Agent - Executive - Bill Payments CST in Noida. This opening was published by Paytm on their official careers board (Lever) on 18 August 2026 and was confirmed live on 14 September 2026.
Job details
• Company: Paytm
• Role: Customer Support Agent - Executive…
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What you'll do
- Candidate has to handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience.
Who can apply
- ● Resolving day-to-day queries of the customers/merchants via call/chat.
- ● Oversee day-to-day management of campaigns and ensure brand consistency
- ● Ensure brand consistency in copy through tone, voice, and terminology
- ● Developing and implementing a timeline to achieve targets.
Perks & benefits
1. A collaborative output-driven program that brings cohesiveness across businesses through technology2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, not demanded from your peers and manager
About Paytm
About Paytm
• Send money with UPI using any bank account. Recharge mobile and pay bills.
Paytm - India’s largest digital payment app makes it secure and seamless to pay using UPI, make bill payments, recharge mobiles, DTH, data card & Metro Card etc anywhere in India.
Pay Using Paytm UPI with…
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