Commercial Program Manager

About this role

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Skills you'll use

What you'll do

• Payoneer's enterprise business spans a large and diverse portfolio of accounts — from a broad base of commercial relationships to a set of deeply integrated strategic partnerships. As that portfolio has grown, so has the need for dedicated program management to keep it running with the rigour it deserves.
• This is a program management role at the heart of the enterprise business. You will be responsible for building and running the structures, processes, and operating rhythms that allow two distinct account portfolios to be managed effectively at scale. For the tier 3 enterprise portfolio, that means designing and owning the programs that govern renewals, contract obligations, pricing reviews, commercial risk, and upsell opportunities. For a small set of highly complex strategic accounts, it means establishing the cadence infrastructure, cross-functional coordination and commercial governance that allow those relationships to operate smoothly.
• This role suits someone who is energized by building systems and bringing order to complexity. You will work closely with Legal, Finance, Product, Operations, Growth and Compliance, and your impact will be felt directly in the health and predictability of the accounts you manage.

Who can apply

• 5–8 years in program management, commercial operations, or enterprise account operations — ideally within fintech, payments, or B2B SaaS
• Demonstrated experience building and running programs that manage a portfolio of accounts or initiatives — not reacting to issues one at a time, but designing the systems that surface them in advance
• Experience with commercial workflows: renewals, contract management, pricing reviews, and amendments — comfortable coordinating these end to end across Legal, Finance, and business teams
• Prior experience supporting or working alongside enterprise account teams, with an understanding of how complex customer relationships operate
• Track record of driving cross-functional work to completion through influence rather than authority
• Technical skills
• Program and project management: fluent in at least one structured PM tool (Asana, Jira, Monday, Notion, or equivalent) and able to design tracking systems that stakeholders will actually use and trust
• Process design: experience mapping, documenting, and systematizing recurring workflows; comfortable identifying where automation can reduce manual effort
• Data and reporting: proficient in Excel or Google Sheets for portfolio-level tracking; experience building dashboards or status views for commercial or operational audiences
• Commercial literacy: comfortable reading contracts, amendments, and pricing structures at a working level — not as a lawyer, but as someone who understands what matters and knows when to escalate

About Payoneer

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