MapmyIndia (C.E. Info Systems)

Customer Success / Customer Support Intern

InternshipHybridDelhi3 months12K/mo2 openingsImmediately (rolling)

About this internship

MapmyIndia (C.E. Info Systems) has an open Customer Success / Customer Support Intern position in Delhi for freshers who are genuinely excited about customer success & support. This is a 3-month Hybrid internship in the Digital maps & geospatial tech sector where you will learn by doing — taking…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Delhi (Hybrid)
Able to commit to the full internship duration

Perks & benefits

Skill-Development WorkshopsNetworking with ProfessionalsCertificate of CompletionLetter of RecommendationFlexible Work Hours

About MapmyIndia (C.E. Info Systems)

Based in part out of Delhi, MapmyIndia (C.E. Info Systems) is an established player in the Digital maps & geospatial tech sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration…

Visit MapmyIndia (C.E. Info Systems)’s official website ↗

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