HackerRank

Customer Success / Customer Support Intern

InternshipWork from HomeBengaluru3 months20K/mo5 openingsWithin 30 days

About this internship

Kickstart your career at HackerRank in Bengaluru as a Customer Success / Customer Support Intern. This 3-month Remote internship is designed to turn classroom knowledge into real workplace skills in customer success & support. You will sit with an experienced Technology team, work on meaningful…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Bengaluru (Remote)
Able to commit to the full internship duration

Perks & benefits

Mentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development WorkshopsNetworking with Professionals

About HackerRank

Based in part out of Bengaluru, HackerRank is an established player in the Technology sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration, ownership and continuous improvement —…

Visit HackerRank’s official website ↗

Apply Now Find internships at HackerRank

Searching for “HackerRank internships” or “internship at HackerRank”? You’re in the right place.