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Fusion CX logo — Fusion CX Operations Manager at Fusion CX
Fusion CX

Operations Manager

Job · Full-timeIn OfficeSiliguri, West Bengal3-6 years4 openingsImmediate
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About this role

Fusion CX is hiring a Operations Manager in Siliguri — a full-time role for experienced professionals focused on running and improving operations. You'll work with Excel, Process Improvement, Coordination, Analytics and partner with cross-functional teams. This is a verified full-time opening for…

Skills you'll use

ExcelProcess ImprovementCoordinationAnalyticsStakeholder ManagementSQL

What you'll do

  • Continuously improve systems, processes and performance
  • Own and deliver work end-to-end with high quality and reliability
  • Collaborate across product, engineering and business teams
  • Apply best practices and review peers' work
  • Translate business goals into outcomes

Who can apply

  • 3-6 years of relevant experience in Operations
  • Strong hands-on skills: Excel, Process Improvement, Coordination, Analytics
  • Bachelor's degree in a relevant field or equivalent experience
  • Good problem-solving, ownership and communication skills

Perks & benefits

Modern tech stackHybrid flexibilityMentorshipCompetitive salaryHealth insurance

About Fusion CX

Fusion CX is a global BPO/customer-experience company with a delivery centre near the West Bengal Pollution Control Board, Paribahan Nagar, Matigara, Siliguri. Its official careers page lists active operations, QA and L&D openings for the Siliguri site. Fusion CX hires interns in Siliguri and…
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