Customer Success Intern

About this internship

Freshworks is hiring a Customer Success Intern for its Hyderabad office — a hands-on internship for 2026 freshers and final-year students (0 years of experience). You will work on real operations projects using CRM, Communication, Problem Solving alongside experienced engineers and mentors. This is a 6-month hybrid (Hyderabad office + remote) programme. Verified opening — applications reviewed on a rolling basis, so apply early.

Skills you'll use

What you'll do

• Contribute to live operations projects at Freshworks
• Build, test and document solutions using CRM, Communication, Problem Solving, Excel
• Collaborate with cross-functional teams and present your work
• Apply feedback to ship production-quality output

Who can apply

• Pursuing or recently completed B.E./B.Tech/B.Sc/BCA/MCA/MBA (relevant discipline) or equivalent
• Working knowledge of CRM, Communication, Problem Solving
• Strong fundamentals, problem-solving and communication skills
• Eagerness to learn in a fast-paced, professional team

Perks & benefits

About Freshworks

Freshworks (Hyderabad) runs a structured internship programme for entry-level talent across operations, with mentorship and a path to a pre-placement offer (PPO).

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