Research Advisor - India

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Skills you'll use

What you'll do

• Act as a true Dscout expert to train and educate clients on features and functionalities
• Provide specific recommendations for clients’ research design on Dscout
• Assist in running clients’ research projects on Dscout including planning, designing, recruiting, fielding, analysis, and client engagement
• Assist in the creation of training and educational materials
• Assist with billing and other administrative processes for clients
• Provide support and guidance to research participants to ensure the information they share is helpful and that they enjoy participating
• Act as a customer advocate by sharing client feedback internally to continuously improve Dscout’s product offerings
• BA/BS in design research, psychology, anthropology, sociology, market research, or a related field (or equivalent work experience); MA/MS in these areas is also nice to have, but not required

Who can apply

• 1 - 4 years of professional experience (non-internship experience)
• 1 - 3 years of client facing or similar experience
• Strong track record with client-facing responsibilities, with experience in client service and client relationship management
• Strong track record of interpreting clients’ needs and meeting or exceeding their expectations
• Strong project and time management skills; able to simultaneously manage multiple projects across multiple stakeholders
• Established knowledge of and passion for user research, UX and/or consumer research
• Interest or experience in conducting qualitative analysis
• Naturally able to strike a balance between friendly and professional in communications

About Dscout

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