Manager, Technical Solutions Spark

About this role

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Skills you'll use

What you'll do

• Serve as the Tech Solutions Manager for an elite team of Data & AI specialists that can provide coverage of customers across EMEA & APJ business hours.
• Grow the technical expertise of the team to support successful adoption of new products and features of the Databricks platform for customer production workloads.
• Engage with top customers to understand how to support their business needs with their Data & AI strategy, in collaboration with field engineering and sales when required.
• Partner with internal product engineering teams to make Databricks products better and more supportable.
• Understand how to maintain high reliability of the Databricks platform to successfully achieve customer business goals.
• Competencies & Requirements
• Proven people leadership experience: at least 3+ years as a manager
• 10+ years in the IT industry, with a strong background in Software Engineering with specialization in Data Engineering, ideally with Big Data & Cloud experience.
• Experience leading teams either in engineering, technical support, or consulting. Support experience is not required - but customer facing experience is highly desirable.
• Hands-on experience in at least two of the following at production scale:

Who can apply

• Proven people leadership experience: at least 3+ years as a manager
• 10+ years in the IT industry, with a strong background in Software Engineering with specialization in Data Engineering, ideally with Big Data & Cloud experience.
• Experience leading teams either in engineering, technical support, or consulting. Support experience is not required - but customer facing experience is highly desirable.
• Hands-on experience in at least two of the following at production scale:
• Big Data (Spark, Hadoop, Kafka)
• Machine Learning / Artificial Intelligence projects
• Data Science / Streaming use cases
• Spark expertise is a big advantage.
• Strong background in customer-facing support leadership roles.
• Excellent troubleshooting skills across distributed systems.

Perks & benefits

About Databricks

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