Human Capital - Global Workday / HRIS - Analyst

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Skills you'll use

What you'll do

• Support day to day HRIS operations, including processing standard requests and assisting with system updates under guidance.
• Use ServiceNow to log, track, and update HR requests and workflow cases, maintaining clear notes and handoffs.
• Monitor recurring issues, perform initial troubleshooting, and escalate complex or unresolved issues to senior team members.xecute data audits, support data quality checks, and help maintain system accuracy in Workday.
• Perform initial troubleshooting for Workday issues across modules such as HCM, Absence, and Time Tracking, resolving straightforward issues where guidance exists and escalating more complex issues appropriately.
• Assist with reporting by running standard and ad hoc Workday reports and contributing to requested report enhancements.
• Participate in testing activities for system changes, release deployment, and upgrades by executing scripts, logging defects, and validating fixes.
• Collaborate with HRIS colleagues across regions to document processes and contribute to knowledge management, including SOPs and job aids.
• Provide support to HR users and assist in resolving general system inquiries, including basic navigation of Workday and ServiceNow workflows.
• Support basic operational coordination with Greenhouse where needed (for example user support, data checks, and routing issues to the appropriate owner).
• Ability to manage routine operational work with accuracy, consistency, and strong attention to deadlines.

Who can apply

• We are seeking candidates who have:
• 2 to 4 years of experience in HRIS support, or a related HR systems role with Workday.
• Strong analytical capabilities and attention to detail.
• Proficiency with Excel and data validation.
• Good communication and teamwork skills with an eagerness to learn.
• A proactive approach and desire to contribute to process and system improvements.
• Familiarity with ServiceNow case management or workflow tools (preferred).
• Exposure to Greenhouse is a bonus.
• KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.
• KKR will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email Benefits@kkr.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response.

About Careers at KKR

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