Brandshark

Customer Success / Customer Support Intern

InternshipIn OfficeBengaluru3 months15K/mo3 openingsWithin 15 days

About this internship

Kickstart your career at Brandshark in Bengaluru as a Customer Success / Customer Support Intern. This 3-month In Office internship is designed to turn classroom knowledge into real workplace skills in customer success & support. You will sit with an experienced Marketing / Branding team, work on…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Bengaluru (In Office)
Able to commit to the full internship duration

Perks & benefits

Networking with ProfessionalsCertificate of CompletionLetter of RecommendationFlexible Work HoursMentorship from Industry Experts

About Brandshark

Brandshark is a Marketing / Branding organisation with a presence in Bengaluru, one of India's foremost business and talent hubs. The company operates in the Marketing / Branding space, serving customers with a focus on quality, reliability and steady growth. Like many strong Marketing / Branding…

Visit Brandshark’s official website ↗

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