Customer Care Intern

About this internship

Bdfl Technologies (10x Academy) is hiring a Customer Care Intern to support its customer engagement and lead-generation efforts. This role is ideal for students and freshers with strong communication skills who want hands-on experience in customer service, telecalling and sales support. You will make outbound calls to introduce the company's products and services, handle inbound inquiries and provide detailed information, and understand customer needs to address their queries effectively. You will maintain accurate call records and update the customer database, follow up on leads, set appointments to support sales targets, and collaborate with the team to improve call strategies and customer engagement.

Skills you'll use

What you'll do

• Make outbound calls to introduce products and services
• Handle inbound inquiries and provide detailed information
• Understand customer needs and resolve queries effectively
• Maintain accurate call records and update the customer database
• Follow up on leads, set appointments and support sales targets
• Collaborate with the team to improve call strategies and engagement

Who can apply

• Excellent verbal communication skills in English
• Strong interpersonal skills with a customer-centric approach
• Ability to handle rejections professionally and stay motivated
• Basic knowledge of MS Office and CRM systems (preferred, not mandatory)
• Self-motivated with a desire to learn and grow

Perks & benefits

About Bdfl Technologies

Bdfl Technologies (10x Academy) is hiring a Customer Care Intern to support its customer engagement and lead-generation efforts. This role is ideal for students and freshers with strong communication skills who want hands-on experience in customer service, telecalling and sales support. You will make outbound calls to introduce the company's products and services, handle inbound inquiries and provide detailed information, and understand customer needs to address their queries effectively. You will maintain accurate call records and update the customer database, follow up on leads, set appointments to support sales targets, and collaborate with the team to improve call strategies and customer engagement.

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