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Bank of America logo — Bank of America Product Operations Intern at Bank of America
Bank of America

Product Operations Intern

InternshipIn OfficeGangtok, Sikkim6 months20K/mo13 openingsImmediate / Rolling

About this internship

Bank of America is hiring a Product Operations Intern in Gangtok — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to product operations rather than a certificate-only programme. About the role As a Product Operations Intern at Bank of America, your…

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Skills you'll use

Process DesignJira & ConfluenceRelease CoordinationCustomer Feedback LoopsSQL BasicsExcelDocumentationCross-team CoordinationReportingProduct Metrics

What you'll do

  • Work on the rituals, tooling and feedback loops that keep a product team from re-deciding everything weekly alongside the core team
  • Apply Process Design, Jira & Confluence, Release Coordination, Customer Feedback Loops to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech (any branch), BCA or B.A. (Economics)
  • Graduating batch 2025, 2026 or 2027 — final-year students and recent graduates welcome
  • 60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
  • Working knowledge of Process Design, Jira & Confluence, Release Coordination (or a genuine willingness to learn them)
  • Exposure to Customer Feedback Loops, SQL Basics, Excel is an advantage
  • Clear written and verbal communication in English, and care with detail in your work
  • No prior work experience required — this is a fresher-friendly internship
  • Based in Gangtok, Sikkim or willing to work from there for the internship period

Perks & benefits

Exposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship CertificateStructured onboarding and a formal mentor at a large, established employer

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Practical assignment or case study with a short walkthrough
  3. 3Discussion with the hiring manager on the role and your fit
  4. 4HR discussion — stipend, start date, expectations and offer

About Bank of America

Bank of America operates in the banking sector and has an active presence in Gangtok. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work…
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