Koo

Fulfillment Operations Intern

InternshipHybridGangtok, Sikkim3 months20K/mo10 openingsImmediate / Rolling

About this internship

Join Koo in Gangtok as a Fulfillment Operations Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on fulfilment operations work. About the role As a Fulfillment Operations Intern at Koo, your core focus…

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Skills you'll use

Fulfilment OperationsOrder ManagementAdvanced ExcelWarehouse CoordinationCourier ManagementSLA & TAT TrackingReturns ProcessingException HandlingReportingProblem Solving

What you'll do

Work on from order placed to parcel delivered, and every exception in between alongside the core team
Apply Fulfilment Operations, Order Management, Advanced Excel, Warehouse Coordination to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA (Operations or Supply Chain), B.E./B.Tech (Mechanical / Industrial / Production), B.Com or any graduate
Graduating batch 2025, 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Fulfilment Operations, Order Management, Advanced Excel (or a genuine willingness to learn them)
Exposure to Warehouse Coordination, Courier Management, SLA & TAT Tracking is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Gangtok, Sikkim or willing to work from there for the internship period

Perks & benefits

Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursDirect access to the team that owns the data you work on

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Team-fit / behavioural interview with the team
3Online aptitude / domain assessment
4HR discussion — stipend, start date, expectations and offer

About Koo

Koo operates in the it services sector and has an active presence in Gangtok. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work runs at…

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