Aye Finance

IT Support Engineer

Job · Full-timeWork from HomeMumbai, Maharashtra0–2 years32K/mo4 openingsImmediate / as per notice period

About this role

Aye Finance is hiring a IT Support Engineer in Mumbai. This is a full-time, permanent role with real ownership from the first quarter — you will be given work that ships, reviewed by people who know the craft, and the context to understand why it matters. About the role The IT Support Engineer…

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Skills you'll use

Windows & macOS SupportActive DirectoryNetworking BasicsTicketing SystemsHardware TroubleshootingSoftware DeploymentAccess ManagementDocumentationCustomer ServiceEscalation Handling

What you'll do

Resolve user hardware, software and access issues
Manage onboarding and offboarding of equipment and accounts
Maintain asset records accurately
Escalate infrastructure problems with diagnostics attached
Write knowledge base articles for repeat issues
Flag risks and blockers early rather than at the deadline
Keep your tracker and status honest, including when something has slipped

Who can apply

Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent from a recognised university
0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
Working knowledge of Windows & macOS Support, Active Directory, Networking Basics
Comfort with a ticketing system, endpoint management and Active Directory, and the ability to pick up an unfamiliar tool without waiting to be taught it
The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
Attention to detail, ownership and the discipline to document your work
Based in Mumbai, Maharashtra or willing to relocate (remote candidates across India may also apply)

Perks & benefits

Flexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on time

Interview & selection process

5 rounds — typical selection flow for this role:

1Resume screening and profile shortlisting by the talent acquisition team
2Discussion with the hiring manager on how you approach problems and work with others
3Team fit conversation with two or three future colleagues
4Final discussion covering role expectations, compensation and start date
5HR discussion — compensation, notice period, joining date and offer roll-out

About Aye Finance

Aye Finance operates in the nbfc & lending sector and runs an active team in Mumbai. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan. Industry and what the company does Aye…

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