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Aurionpro Solutions logo — Aurionpro Solutions Customer Support Intern at Aurionpro Solutions
Aurionpro Solutions

Customer Support Intern

InternshipHybridMorbi, Gujarat2 months16K/mo4 openingsImmediate / Rolling

About this internship

Join Aurionpro Solutions in Morbi as a Customer Support Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on customer support operations work. About the role As a Customer Support Intern at Aurionpro…

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Skills you'll use

Ticketing Systems (Zendesk / Freshdesk)Written CommunicationIssue TroubleshootingSLA & Escalation ManagementKnowledge Base AuthoringCustomer EmpathyCRM UsageRoot Cause ReportingLive Chat & Voice SupportAdvanced Excel

What you'll do

  • Work on resolving real customer issues and fixing the reasons they recur alongside the core team
  • Apply Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting, SLA & Escalation Management to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed Any graduate — BBA, B.Com, B.A., BCA, B.Sc or B.E./B.Tech with strong communication — 2026 freshers & final-year students welcome
  • Working knowledge of Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting (or a genuine willingness to learn them)
  • Strong fundamentals in your discipline and clear problem-solving ability
  • Care with detail and the discipline to document your work
  • Clear written and verbal communication in English
  • Based in or willing to work from Morbi, Gujarat

Perks & benefits

Flexible working hoursNetworking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentor

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Online aptitude / domain assessment
  3. 3Technical interview on fundamentals and your projects
  4. 4HR discussion — stipend, start date, expectations and offer

About Aurionpro Solutions

Aurionpro Solutions operates in the banking software sector and has an active presence in Morbi. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…
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Customer Support Intern at Aurionpro Solutions, Morbi 2026 | MyInternships.in