Training Specialist, Training Specialist

About this role

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Skills you'll use

What you'll do

• At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee’s workplace performance in conjunction with the company’s core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative This role requires to travel for business requirements.
• Trainer Best Behavior
• 1- Listening to associates and be supportive to managers.
• 2- Answering requests and always gets back to people.
• 3- Lead by example, doing what we say and act how we say.
• 4- Must be approachable.
• 5- Must exhibit the best behavior while at work.
• 6- Always be up to date with the latest techniques, tools, and processes.
• 7- Be right, honest, and be willing to accept mistakes.
• 8- Be willing to push their limits and accept more responsibilities.

Who can apply

• 5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.
• 6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.
• 7. Identifying learning coaches & certifying them.
• 8. Lead the individual improvement projects to enhance the business performance.
• 9.Drive Quality & Learning metrics
• 10.Conducting chime sessions & Class room sessions to the stake holders
• A day in the life
• - Track the day to day business metrics and plan to visit the mapped stations for metric improvement
• - Daily Reporting's and progress updates
• - Involve and engage well with mapped LA/LGs for daily L&D activities

About Amazon

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