Acowale

Customer Success / Customer Support Intern

InternshipIn OfficeBengaluru6 months10K/mo1 openingImmediately

About this internship

Kickstart your career at Acowale in Bengaluru as a Customer Success / Customer Support Intern. This 6-month In Office internship is designed to turn classroom knowledge into real workplace skills in customer success & support. You will sit with an experienced Information Technology team, work on…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Bengaluru (In Office)
Able to commit to the full internship duration

Perks & benefits

Mentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development WorkshopsNetworking with Professionals

About Acowale

Acowale is a growing Information Technology company that runs part of its operations out of Bengaluru. Working in the Information Technology sector, the company has built its reputation on doing solid, dependable work and on developing the people who do it. It is the kind of place where focused…

Visit Acowale’s official website ↗

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