Aarav Technologies

Customer Success / Customer Support Intern

InternshipIn OfficeSurat3 months18K/mo1 openingWithin 15 days

About this internship

Aarav Technologies is hiring a Customer Success / Customer Support Intern for its Surat office. This 3-month In Office internship sits within the Marketing / Advertising space and is built for students and recent graduates who want practical, hands-on experience in customer success & support. From…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Surat (In Office)
Able to commit to the full internship duration

Perks & benefits

Real Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development WorkshopsNetworking with ProfessionalsCertificate of Completion

About Aarav Technologies

Aarav Technologies is a growing Marketing / Advertising company that runs part of its operations out of Surat. Working in the Marketing / Advertising sector, the company has built its reputation on doing solid, dependable work and on developing the people who do it. It is the kind of place where…

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