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Aarav Technologies logo — Aarav Technologies Customer Success / Customer Support Intern at Aarav Technologies
Aarav Technologies

Customer Success / Customer Support Intern

InternshipIn OfficePune3 months10K/mo3 openingsWithin 30 days
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About this internship

Kickstart your career at Aarav Technologies in Pune as a Customer Success / Customer Support Intern. This 3-month In Office internship is designed to turn classroom knowledge into real workplace skills in customer success & support. You will sit with an experienced Sales team, work on meaningful…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Pune (In Office)
  • Able to commit to the full internship duration

Perks & benefits

Mentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development WorkshopsNetworking with Professionals

About Aarav Technologies

Aarav Technologies is a growing Sales company that runs part of its operations out of Pune. Working in the Sales sector, the company has built its reputation on doing solid, dependable work and on developing the people who do it. It is the kind of place where focused, motivated professionals can…
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