Aarav Technologies

Customer Success / Customer Support Intern

InternshipHybridKolkata3 months12K/mo4 openingsImmediately (rolling)

About this internship

Aarav Technologies is hiring a Customer Success / Customer Support Intern for its Kolkata office. This 3-month Hybrid internship sits within the Sales space and is built for students and recent graduates who want practical, hands-on experience in customer success & support. From your very first…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Kolkata (Hybrid)
Able to commit to the full internship duration

Perks & benefits

Real Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development WorkshopsNetworking with ProfessionalsCertificate of Completion

About Aarav Technologies

Based in part out of Kolkata, Aarav Technologies is an established player in the Sales sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration, ownership and continuous improvement —…

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