WNS Global Services

Customer Success / Customer Support Intern

InternshipHybridDelhi3 months20K/mo4 openingsWithin 15 days

About this internship

Kickstart your career at WNS Global Services in Delhi as a Customer Success / Customer Support Intern. This 3-month Hybrid internship is designed to turn classroom knowledge into real workplace skills in customer success & support. You will sit with an experienced Technology team, work on…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Delhi (Hybrid)
Able to commit to the full internship duration

Perks & benefits

Networking with ProfessionalsCertificate of CompletionLetter of RecommendationFlexible Work HoursMentorship from Industry Experts

About WNS Global Services

Based in part out of Delhi, WNS Global Services is an established player in the Technology sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration, ownership and continuous improvement…

Apply Now Find internships at WNS Global Services

Searching for “WNS Global Services internships” or “internship at WNS Global Services”? You’re in the right place.