Social Beat

Customer Success / Customer Support Intern

InternshipWork from HomeJaipur6 months12K/mo5 openingsImmediately

About this internship

Social Beat has an open Customer Success / Customer Support Intern position in Jaipur for freshers who are genuinely excited about customer success & support. This is a 6-month Remote internship in the Technology sector where you will learn by doing — taking ownership of real tasks, getting…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Jaipur (Remote)
Able to commit to the full internship duration

Perks & benefits

Flexible Work HoursMentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development Workshops

About Social Beat

Based in part out of Jaipur, Social Beat is an established player in the Technology sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration, ownership and continuous improvement —…

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