Punjab National Bank

Account Management Intern

InternshipHybridJamshedpur, Jharkhand2 months22K/mo11 openingsImmediate / Rolling

About this internship

Join Punjab National Bank in Jamshedpur as an Account Management Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on account management work. About the role As an Account Management Intern at Punjab…

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Skills you'll use

Account ManagementCustomer RetentionCRMUpsellingEscalation HandlingQBR PreparationExcelRelationship BuildingReportingCommunication

What you'll do

Work on keeping customers after the sale — renewals, escalations and finding the next thing they need alongside the core team
Apply Account Management, Customer Retention, CRM, Upselling to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech (any branch), BCA or B.A. (Economics)
Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Account Management, Customer Retention, CRM (or a genuine willingness to learn them)
Exposure to Upselling, Escalation Handling, QBR Preparation is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Jamshedpur, Jharkhand or willing to work from there for the internship period

Perks & benefits

Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursStructured onboarding and a formal mentor at a large, established employer

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit

About Punjab National Bank

Punjab National Bank operates in the public sector banking sector and has an active presence in Jamshedpur. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from…

Visit Punjab National Bank’s official website ↗

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