mPokket

Technical Support Engineer Intern

InternshipHybridNavi Mumbai, Maharashtra3 months26K/mo2 openingsImmediate / Rolling

About this internship

mPokket is hiring a Technical Support Engineer Intern in Navi Mumbai — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to technical support rather than a certificate-only programme. About the role As a Technical Support Engineer Intern at mPokket, your…

Skills you'll use

TroubleshootingSQLREST APIs & PostmanLog AnalysisLinux BasicsTicketing SystemsProduct DocumentationCustomer CommunicationRoot Cause AnalysisEscalation Management

What you'll do

Work on diagnosing product and integration issues for real customers alongside the core team
Apply Troubleshooting, SQL, REST APIs & Postman, Log Analysis to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.E./B.Tech/BCA/MCA/B.Sc (CS, IT) — 2026 freshers & final-year students welcome
Working knowledge of Troubleshooting, SQL, REST APIs & Postman (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Navi Mumbai, Maharashtra

Perks & benefits

Exposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship Certificate

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Team-fit / behavioural interview with the team
3HR discussion — stipend, start date, expectations and offer

About mPokket

mPokket operates in the consumer lending sector and has an active presence in Navi Mumbai. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…

Visit mPokket’s official website ↗

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