Focus Softnet

Community Manager Intern

InternshipIn OfficeMohali, Punjab3 months12K/mo11 openingsImmediate / Rolling

About this internship

Start your career in community management with Focus Softnet as a Community Manager Intern in Mohali. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Community Manager Intern at Focus Softnet, your core…

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Skills you'll use

Community ManagementModerationSocial PlatformsCopywritingEngagement AnalyticsEscalation HandlingEvent CoordinationDiscord or WhatsAppBrand VoiceEmpathy

What you'll do

Work on answering every comment, defusing the bad ones, and knowing which feedback to escalate alongside the core team
Apply Community Management, Moderation, Social Platforms, Copywriting to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.A./M.A. (Journalism, Mass Communication, English or Literature), BBA or any graduate
Graduating batch 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Community Management, Moderation, Social Platforms (or a genuine willingness to learn them)
Exposure to Copywriting, Engagement Analytics, Escalation Handling is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Mohali, Punjab or willing to work from there for the internship period

Perks & benefits

Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityDirect access to the team that owns the data you work on

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough
3HR discussion — stipend, start date, expectations and offer

About Focus Softnet

Focus Softnet operates in the achieve digital transformation with focus softnet sector and has an active presence in Mohali. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not…

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