Senior Product Manager (Technical) - Case Management

About this role

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Skills you'll use

What you'll do

• Own the product roadmap and lifecycle for Zinnia’s case-management capabilities across the new-business and underwriting workflow - intake, requirements gathering, status tracking, and case placement - spanning distributor and carrier touchpoints on our platforms.
• Lead technical discussions with Engineering teams and manage technical and business requirements end to end.
• Partner with cross-functional teams to ensure product requirements are met, evaluate product performance, and transition features from development to commercialization.
• Define delivery and deployment timelines for new product, feature, maintenance, and corrective/service-pack releases.
• Ensure the technology and architectural roadmap aligns with and supports the product and business roadmap.
• Act as a customer liaison on technical matters related to product integration, custom development, and requirements.
• Lead major releases and ensure enhancements respond to carrier, distributor, and end-user needs.
• Mentor a lean team of Product Managers and act as a technical consultant to the product organization, leading research and prototyping of new technologies.
• Champion data-privacy and regulatory/compliance requirements when designing workflows that handle sensitive applicant and policyholder information.

Who can apply

• As Senior Product Manager for Case Management, you will own the product area that moves insurance cases through their lifecycle — from new-business intake and requirements orchestration through underwriting, issuance, and placement. You will lead the product life cycle for this domain, partner closely with Engineering, and work across Zinnia’s Product Organization to keep the case-management experience aligned with company strategy while delivering measurable value to carriers, distributors, and policyholders.

About Zinnia

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