Lead Site Reliability Engineer

About this role

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Skills you'll use

What you'll do

• Implement and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to drive reliability efforts.
• Develop systems that are resilient to failures and ensure 99.9%+ uptime for critical services.
• Lead incident response and post-incident reviews (blameless postmortems), ensuring robust root cause analysis and continuous improvement of systems.
• Automate incident detection and response using automated runbooks or predefined workflows.
• Write software as needed to support reliability or efficiency needs.
• Design and implement full observability across systems using modern tools like Open Telemetry for tracing, metrics, and logging.
• Use capacity planning, forecasting, and performance testing to ensure that the systems scale effectively as the user base and load grow.
• Collaborate with development and operations teams on building reliable, scalable, and high-performance services.
• Ensure best practices are followed across infrastructure design, deployment, and maintenance using tools like AWS, Kubernetes, EKS, Fargate, etc.
• Champion Infrastructure as Code (IaC) to provision, manage, and scale infrastructure using tools like Terraform, Pulumi, or similar.

Who can apply

• Experience & Qualifications:
• 3-5 years of experience as an SRE, working in cloud-based environments and on-prem environments.
• Deep understanding of Linux systems, networking, and systems administration.
• Experience with cloud platforms like AWS, with a strong understanding of Kubernetes and container orchestration tools.
• Hands-on experience with observability tools such as Honeycomb, Grafana, Prometheus, Thanos, ELK (Elastic Stack), or Loki.
• Strong skills in at least one programming language (Python, Go) to write production level code.
• Strong skills in shell scripting using bash or similar. • Experience with OpenTelemetry or other distributed tracing systems, including tracing, metrics, and logs integration.
• Experience with Chaos Engineering methodologies and tools (Chaos Mesh, chaos monkey, AWS Fault Injection Simulator, etc.

About Zeta Global

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