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Zendesk India

Quality Engineer

Job · Full-timeHybridDelhi, Delhi0–2 years37K/mo3 openingsImmediate / as per notice period

About this role

Zendesk India is hiring a Quality Engineer in Delhi. This is a full-time, permanent role with real ownership from the first quarter — you will be given work that ships, reviewed by people who know the craft, and the context to understand why it matters. About the role The Quality Engineer role at…

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Skills you'll use

Quality ControlRoot Cause AnalysisStatistical Process Control7QC ToolsMeasurement SystemsAdvanced ExcelAudit Support5S & LeanDocumentationCAPA Process

What you'll do

  • Inspect and measure against specification
  • Investigate defects to root cause and drive corrective action
  • Maintain quality records and control charts
  • Support internal and customer audits
  • Train operators on quality standards
  • Flag risks and blockers early rather than at the deadline
  • Keep your tracker and status honest, including when something has slipped

Who can apply

  • B.E./B.Tech (Mechanical/Production/Industrial) or Diploma in Engineering from a recognised university
  • 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
  • Working knowledge of Quality Control, Root Cause Analysis, Statistical Process Control
  • Comfort with measurement equipment, SPC charts and Excel, and the ability to pick up an unfamiliar tool without waiting to be taught it
  • The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
  • Attention to detail, ownership and the discipline to document your work
  • Based in Delhi, Delhi or willing to relocate

Perks & benefits

Flexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on time

Interview & selection process

5 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Final discussion covering role expectations, compensation and start date
  3. 3Application screening (CV and, where relevant, a portfolio or code sample)
  4. 4Short introductory call with the recruiter about your background and interest
  5. 5HR discussion — compensation, notice period, joining date and offer roll-out

About Zendesk India

Zendesk India operates in the manufacturing sector and runs an active team in Delhi. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan. Industry and what the company does Zendesk…
Visit Zendesk India’s official website ↗

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