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Wisdom AI

Technical Support Engineer (Bengaluru)

Job · Full-timeIn OfficeBengaluru1-2 years1 opening

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About this role

Wisdom AI is hiring for Technical Support Engineer (Bengaluru) in Bengaluru. This opening was published by Wisdom AI on their official careers board (Ashby) on 12 February 2026 and was confirmed live on 14 September 2026. Job details • Company: Wisdom AI • Role: Technical Support Engineer…

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Skills you'll use

SQLGraphQLSnowflakeCommunicationGenerative AI

What you'll do

As a Technical Support Engineer, you are the first responder for our most important customers. You won’t just be answering "how-to" questions; you will be debugging complex data schemas, investigating API integrations, and translating customer business logic into technical configurations.
You will live in Slack and Pylon, providing real-time, white-glove support that feels like an extension of the customer’s own team.

Who can apply

Stack focus: SQL, APIs, AI/LLMs, Pylon
Data & SQL: Strong ability to write and read SQL. You must be able to look at a query generated by Wisdom AI and understand why it might be returning a specific result based on the customer’s schema.
The Wisdom Stack: Proficiency in (or ability to quickly learn) the technical pillars defined in our documentation:
Building and managing Knowledge/Context Models.
Setting up Evaluations Sets and Runs to test AI accuracy.
Managing Workspaces, Organizations, and User Permissions.
Working with Deep Analysis functionality and visualization properties.
API Familiarity: Comfortable using tools like Postman or cURL to test GraphQL endpoints.
Tooling: Experience with modern support stacks—specifically Pylon for Slack-based support—is a significant advantage.

Perks & benefits

Direct Impact: You are the face of the company to our customers and the eyes and ears for our engineers.Growth: You will gain deep expertise in the "Modern Data Stack" and the emerging field of Enterprise AI.Culture: Join a team of high-performers who value clear communication, technical excellence, and winning together.-----------------------------------------------------------------------------------------------

About Wisdom AI

We are WisdomAI. We exist to help people unlock clarity from complexity. WisdomAI builds AI-powered analytics that put answers directly in the hands of the people closest to the business. Our platform doesn’t just surface insights — it explains the why behind them, helping teams move from data to…

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