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Vuram Technology Solutions (WNS-Vuram)

CRM & Customer Data Analyst

Job · Full-timeHybridPune, Maharashtra0-2 years1 openingImmediate / Rolling

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About this role

Join Vuram Technology Solutions (WNS-Vuram) in Pune as a CRM & Customer Data Analyst and take a meaningful step in your data-analytics career. In this role you will spend your time analysing customer data to improve retention and engagement, learning directly from senior analysts while contributing…

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Skills you'll use

SQLExcelCRM AnalyticsSegmentationData VisualizationPower BIRetention AnalysisReportingAnalytical ThinkingCommunication

What you'll do

Analyse customer, CRM and lifecycle data
Build segments and cohorts for targeting
Track retention, churn and engagement metrics
Build customer dashboards and reports
Turn customer data into actionable insight
Document work clearly and act on feedback

Who can apply

A relevant degree (B.Tech/BCA/B.Sc/B.Com/BBA/MBA/M.Sc or similar)
Foundational knowledge of SQL, Excel, CRM Analytics, Segmentation
0–2 years of experience; freshers with strong fundamentals welcome
Strong communication skills and a proactive attitude
Based in or open to working from Pune

Perks & benefits

Competitive Salary / CTCStructured Onboarding & MentorshipLearning & UpskillingReal-World Analytics WorkCareer Growth PathCollaborative Culture

Interview & selection process

2 rounds — typical selection flow for this role:

12 rounds

About Vuram Technology Solutions (WNS-Vuram)

About Vuram Technology Solutions (WNS-Vuram) Vuram (now WNS-Vuram) is a hyperautomation services company specializing in low-code enterprise automation, and it operates as the hyperautomation wing of WNS following its acquisition. Headquartered in Chennai, it delivers automation solutions to…

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