Change Management Specialist

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Skills you'll use

What you'll do

• Execute change management strategies aligned to transformation programmes
• Conduct stakeholder analysis, change impact assessments, and readiness evaluations
• Deliver change interventions such as communication, training, and coaching sessions
• Maintain key change artefacts including stakeholder maps, communication plans, and training materials
• Facilitate workshops and feedback sessions to drive team-level adoption
• Track, monitor, and report on change adoption metrics for continuous improvement
• Collaborate with programme stakeholders to coordinate change activities
• Identify and escalate risks, resistance, and dependencies related to change initiatives
• Ensure alignment of change activities with programme milestones and timelines
• Support local market teams in executing change plans and gathering insights

Who can apply

• Experienced in change management within transformation programmes
• Familiar with both agile and waterfall delivery methodologies
• Skilled in communication, coaching, and facilitation across diverse teams
• Able to influence stakeholders and work collaboratively in cross-functional environments
• Comfortable managing multiple priorities in a fast-paced setting
• Knowledgeable in change management frameworks, stakeholder engagement, and communication planning
• Experienced in supporting behavioural change and readiness assessments
• Familiar with training and coaching techniques to drive adoption
• Capable of tracking change effectiveness and managing resistance strategies
• Proficient in Microsoft Office tools including PowerPoint, Word, Excel, and SharePoint

About Vodafone Intelligent Solutions (VOIS)

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