RCM Operations Support Processor

About this role

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Skills you'll use

What you'll do

• Tracks discrepancies in the document storage system from charge batches that are missing information and sending back to the client.
• Pulls and re-scans as needed for clarity.
• Enters applicable information accurately into document storage indexing fields.
• Identifies and reports any discrepancies for resolution.
• Supports transfer of information from the FTP site into the document storage system for processing.
• Supports the retrieval of information from client lockboxes for processing.
• Ensures prompt return and follow up to requests for information.
• Knowledge, Skills and Abilities
• Basic knowledge on use of email, search engine, Internet, ability to effectively use payer websites and Laserfiche; knowledge and use of Microsoft Products: Outlook, Word, Excel
• Understands efficient and accurate payment processing methods, including batching, tracking, scanning, and indexing.

Who can apply

• Basic knowledge on use of email, search engine, Internet, ability to effectively use payer websites and Laserfiche; knowledge and use of Microsoft Products: Outlook, Word, Excel
• Understands efficient and accurate payment processing methods, including batching, tracking, scanning, and indexing.
• Knowledge of how to handle and verify client payment data accurately.
• Familiarity with EFT processes and the ability to proactively verify EFT transactions.
• Awareness of payment documentation requirements and the ability to update relevant records.
• Ability to meticulously process payments, ensuring accuracy and compliance.
• Skill in resolving payment batch integrity issues promptly.
• Effective communication skills to collaborate with colleagues and clients.
• Efficiently managing tasks related to payment processing.
• Ability to organize and prioritize tasks related to payment processing.

Perks & benefits

About Veradigm

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