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Travelex India

Service Desk - Analyst

Job · Full-timeIn OfficeMumbai3-5 years1 opening

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About this role

Travelex India is hiring for Service Desk - Analyst in Mumbai. This opening was published by Travelex India on their official careers board (Workday) on 7 September 2026 and was confirmed live on 14 September 2026. Job details • Company: Travelex India • Role: Service Desk - Analyst • Location…

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Skills you'll use

AzureCommunicationCustomer Service

Who can apply

3-4 years’ experience in IT or similar customer support/service delivery role.
Excellent customer service skills with a high level of focus on quality.
Ability to communicate in a clear and professional manner.
Problem solving and analytical skills and ability to work under pressure and deliver the best service.
Excellent inter-personal skills (verbal and written).
Clear understanding and interest in current and emerging IT technologies.
Beneficial to have an awareness of the IT industry in general (network, server etc.)
An understanding and interest of the use of technology within business functions.
Understand process improvement requirements.
Data analytical skills.

About Travelex India

Role Dimensions: The objective of this position is to provide both proactive and reactive first-line technical support across all sectors of Travelex. This role involves collaborating closely with IT colleagues, partners, suppliers, and various business units to establish a centralized point of…

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