Coordinator, Travel Team (US Hours)

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Skills you'll use

What you'll do

• Liaise with service providers to procure travel arrangements
• Provide exceptional service to key stakeholders with planning and booking business trips
• Communicate with employees via phone, mail, or in person about the travel itineraries and address any concerns or questions they may have during or after their trip
• Ensure all trips are in line with travel policies and insurance
• Maintain relationships with employees, vendors, travel partners, and other stakeholders
• Input trip details onto our 3rd party system, International SOS, as part of our H&S policy and to allow Finance to track for taxable reasons
• Educate employees regarding the cancellation policy, refunds, or any penalties

Who can apply

• Prior experience as a travel consultant, travel agent, or similar role with an exceptional customer service record
• Experience working in corporate travel is preferred
• Meticulous planner with attention to detail with bookings, payments or other travel-related requirements
• Excellent communication and managing skills to build and maintain client relationships
• Ability to work under tight deadlines and manage multiple client bookings
• Proficiency in English (written and spoken)
• Additional information
• How will you be rewarded?
• Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience.
• Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure.

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